Privacy Policy
Custom Car Care Wagga respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how information may be collected, used and protected when you visit our website, submit an enquiry or otherwise interact with us online.
Who We Are
Custom Car Care Wagga is an automotive detailing business specialising in professional car detailing, paint correction and ceramic coating services in Wagga Wagga, NSW.
Our website is:
https://customcarcarewagga.com.au
Information We Collect
When you contact Custom Car Care Wagga through our website, we may collect information that you voluntarily provide, including:
- Your name
- Email address
- Phone number
- Vehicle details
- Information about the services you are interested in
- Details included in an enquiry or contact form
- Images or other information you choose to provide
We may also automatically collect certain technical information when you visit the website, such as your IP address, browser type, device information and general website usage information.
How We Use Your Information
Information collected through our website may be used to:
- Respond to enquiries
- Provide information about our detailing services
- Prepare quotes or discuss potential work
- Arrange and manage bookings
- Communicate with customers about their vehicles or services
- Maintain and improve our website
- Protect our website against spam, fraud or misuse
- Meet applicable legal, accounting or administrative requirements
We do not sell or rent your personal information to third parties.
Contact and Enquiry Forms
When you submit an enquiry through our website, the information entered into the form is provided to Custom Car Care Wagga so that we can respond to your enquiry.
Our website uses Jetpack, a WordPress service provided by Automattic, for certain website functionality. Depending on the services enabled, information submitted through forms may be processed by Jetpack/Automattic for purposes such as delivering form submissions, preventing spam and maintaining website security.
Information submitted through our website may include your name, email address, phone number, IP address, vehicle details and any other information you choose to include in your enquiry.
Please avoid submitting sensitive personal information that is not necessary for us to respond to your enquiry.
Jetpack
Our website uses Jetpack by Automattic to provide and support certain website features.
Depending on the Jetpack features enabled on our website, Jetpack may collect or process information including IP addresses, browser and device information, referring pages, pages viewed, interactions with the website and information submitted through website forms.
This information may be used for purposes including:
- Website security
- Spam and malicious activity detection
- Website performance
- Contact and enquiry form functionality
- Website traffic statistics and analytics
- Monitoring how visitors interact with the website
Jetpack and Automattic may use cookies or similar technologies when providing these services.
Information processed by Jetpack or Automattic is subject to Automattic’s own privacy practices and privacy policy.
Comments
If commenting is enabled on any part of our website, information entered into the comments form may be collected along with the visitor’s IP address and browser user agent information to assist with spam detection and website security.
An anonymised string created from an email address may also be provided to the Gravatar service to determine whether the visitor uses that service. If a comment is approved, a Gravatar profile image may be publicly visible alongside the comment.
Media
If you are able to upload images to our website, you should avoid uploading images containing embedded location information such as EXIF GPS data.
Depending on how an image is displayed or processed, other visitors may potentially be able to download the image and extract embedded information.
Cookies
Our website may use cookies and similar technologies to help the website function correctly, remember preferences, improve security and understand how visitors interact with the website.
Jetpack and other WordPress services or plugins used by this website may also place cookies or use similar technologies for functionality, security, analytics and performance purposes.
You can generally control or disable cookies through your web browser settings. Disabling certain cookies may affect the operation or functionality of parts of the website.
Embedded Content From Other Websites
Pages on this website may include embedded content such as videos, images, maps, social media content or other material provided by third-party websites.
Embedded content generally behaves in the same way as if you had visited the third-party website directly.
Those websites may collect information about you, use cookies or other tracking technologies, and monitor your interaction with their embedded content. Their handling of your information is governed by their own privacy policies.
Third-Party Services
Custom Car Care Wagga may use third-party services to operate, secure and maintain its website and communicate with customers.
These services may include Jetpack/Automattic, website hosting providers, email services, security services, analytics tools and embedded content providers.
Information may be processed by these providers where reasonably necessary for them to provide their services.
We do not provide personal information to third parties for them to independently market their products or services to you unless you have consented to this.
How Long We Retain Information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, for normal business administration, or where retention is required for legal, accounting or security purposes.
Customer enquiries, booking correspondence, quotes, invoices and other business records may also be retained where reasonably necessary for business, taxation, accounting or legal purposes.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Personal Information
You may contact Custom Car Care Wagga if you would like to request access to, correction of, or deletion of personal information we hold about you.
Certain information may need to be retained where required for legal, taxation, accounting, administrative or security purposes.
Where Your Data May Be Sent
Information submitted through our website may be processed by services used to operate, secure or maintain the website, including Jetpack and Automattic.
Some third-party service providers may process or store information outside Australia. Where applicable, their handling of information is also subject to their own privacy and data-handling policies.
Links to Other Websites
Our website may contain links to third-party websites.
Custom Car Care Wagga is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any external website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.
The latest version published on this website will apply.
Last updated: 8 September 2026
Contact
If you have a question about this Privacy Policy or how Custom Car Care Wagga handles personal information, please contact us through the contact details or enquiry form provided on our website.
Custom Car Care Wagga
Wagga Wagga, NSW, Australia